Structured Cabling Solutions

Each year, more and more building applications are running over structured copper cabling. The Internet of Things, emerging low-voltage applications, and advancements in PoE and Wi-Fi are creating new opportunities—as well as challenges—for IT and facility managers. As a leading provider of end-to-end structured cabling solutions, Sage Computer offers the experience and solutions to turn your cable infrastructure into a strategic business asset.

With our structured cabling expertise you can run multiple diverse systems—wireless and WiFi backhaul, lighting, security, access control and sensors—with a single easy-to-manage network that lowers both installation and OpEx costs.Innovative design strategies, like our Universal Connectivity Grid, provide a quick, clear path for upgrades, additions and expansions that keep you future-ready. And because Sage Computer is involved in helping to create the emerging standards for structured cabling, who better to help you implement the changes that are coming?

Campus-wide Connectivity Solutions

Sage Computer Networks’ Connected Campus Solutions enable universities, colleges, and schools to get reliable, high speed Ethernet connectivity wherever it is needed much more quickly, easily, and cost effectively than can be done by running new fiber or installing microwave.

Whether looking to expand WiFi coverage on campus or increase its capacity, install a greater number of surveillance cameras in more locations or upgrade them to HD cameras, or provide high speed connectivity to athletic fields, remote parking lots, dorms, or temporary classrooms, Sage Computer has the solution. Many neighborhood schools and those schools serving less densely populated areas spanning multiple small towns can also benefit from being able to get up to 100s of Mbps of high speed access delivered to them where the cost and time needed to run fiber would make this impossible.

The Sage Computer Connected Campus Solutions are based on the ML600 and ML700 series of G.SHDSL and VDSL2 Ethernet Access Devices (EADs), and provide up to 100s of Mbps of broadband access or campus-wide connectivity. Offering reliable, high performance bandwidth, they support up to 6 Ethernet interfaces to connect WiFi base stations, surveillance cameras, routers, servers, VoIP, and other devices. The solution can be all broadband over copper end-to-end, or Sage Computer can extend bandwidth off existing fiber. SFP interfaces ensure a smooth migration path from copper to fiber if and where it makes sense in future.

Call Center Infrastructure Solutions

The most successful aspect of any call center is the infrastructure and resources that it can offer to its workers and clients. Providing custom architecture for setting up a call center is one of the most versatile services we have to offer from our arsenal of business solutions. We realize this with our call center design team, which comprises of highly skilled and experienced IT professionals to build successful call centers with strict adherence to international standards.

Client satisfaction and cost-efficiency are our topmost priority and hence, we have come up with an innovative approach to serving our client. Some of the highlights of our call center infrastructure services include:

VoIP Solution Setup
Monitoring and Reporting
Quality Control Reports
Call Center Software Configuration
Telephony routing and prioritization engines
IVR and voice portals
Virtual routing applications for multisite and work-at-home scenarios
Tools for integration with CRM software
Data mart and analytics systems
Computer-telephony integration (CTI)/Web services interfaces
Email response management
Knowledge-based self-service
Session recording and quality monitoring, including speech analytics
Mobile customer service applications

Our state-of-the-art Call center infrastructure has been widely accepted and appreciated by clients. This makes our services indispensable for companies aiming at becoming a success story in this field. Our biggest plus point is the ability to adapt to and innovate new methodologies in accordance with our clients requirements. This approach enables us to meet their expectations at setting up a client and agent-friendly call center platform.